Fire Protection Shop
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Fire Protection Shop | Inc Left Col

Fire & Safety Products

Frequently asked questions at Fire Protection Shop

Fire Extinguishers

 
 Q: Are your fire extinguishers fully charged?
 
A: Yes, all our fire extinguisher come fully charged and are secured with an anti-tamper tag.
 
 Q: Are your fire extinguishers kitemarked?
 
A: Yes, all our fire extinguishers are kitemarked to BSEN3. Our silver FireKwencher CO2 fire extinguishers are LPCB and Lloyds Register certified.
 
 Q: Do you offer servicing?
 
A: Yes, please ring our freephone number 0800 727675 to arrange a service for you. You do not need to sign up to a yearly contract and our rates are very competitive.
 
 Q: Can your extinguishers be re-filled?
 
A: Yes, all our fire extinguisher can be easily re-filled. Our extinguishers feature standard fittings and standard re-fills can be used.
 
 Q: Where can I store fire extinguishers?

A: All our fire extinguishers come with brackets to fit them to a wall or mount them to a vehicle.

 

Smoke Alarms

 Q: How can I test my heat alarm?

A: You can test it with a hair dryer. Do not attempt test using open fire or excessive heat as this may damage the unit!
 
 Q: How do I interconnect different alarms that are 'interconnectable'?

A: With two strands of bell wire or twin cable.
 

Purchasing and Returns

 Q: Can I return my purchased products under any circumstances?

A: We strive to give you full satisfaction and will always try to act according to your wishes. We accept cancellations up to 7 days from the receipt of goods and you can return up to 14 days following the cancellation. We do not accept smoke alarms and fire extinguishers unless they are still in the original, unopened packaging. This does not affect your statutory rights.

 Q: Who pays for the return of the products?

A: The cost for the return is carried by the customer.